Howdens Reviews
As the creators of more than six million kitchens, we have many happy customers who have made their ideas a reality with us and have shared a Howdens' review via Trustpilot to tell others how they rate our products and services. From extensive choice, expert design, and local stock, read our customer reviews to discover what it's like to buy from Howdens, whether you are in the trade or a homeowner looking to update your property with our products.
Kitchen specialists since 1995
Read our reviews
-
today
I ask again
I ask again, why do Howdens hide their prices from the customers paying the trades to do the work? Howdens answer is unacceptable. Some transparency. Please!
NEIL CORCORAN
-
today
Reliable friendly staff in store
Reliable friendly staff in store Kitchen designer knows there jobs inside out And Reliable Nothing to much trouble for the reps Products are good quality and reasonably priced
Tony Elverson
-
today
Howdens are fantastic and now very…
Howdens are fantastic and now very competitive on most items.
RBA JOINERY AND PROPERTY MAINT
-
today
Polite and efficient service
Polite and efficient service
L Turner
-
today
Good luck if you choose Howdens
Howdens were chosen by Aviva Insurance to reinstate the kitchen of a very elderly friend after a bad flood. I was initially positive but soon the reality hit. The range is very much of a type which surprised me. The designs came in after a visit with the designer. A key feature of the kitchen was glass display cabinets. Incredibly these doors are not available with frames to match the rest of the kitchen. We settled on a contrast but when they arrived (much later than promised) they didn't have the clear glass shown on the designs but opaque glass. Incredibly the clear glass shown in the design and that is fairly fundamental to a display cabinet isn't available. Why would you buy glass doors and shelves with interior lighting to block them out? That is the sort of nonsense that is part of the Howdens deal. The staff a Ashton were utterly useless and frankly the manager didn't care. Altrincham was my local branch and they helped identify a white door that was clear glass. Not ideal but it was the best we were going to do. In short if it was my kitchen and I was paying for it I would have got Aviva to rip it out. Fortunately it wasn't being paid for. Don't believe the hype and don't believe the design documents. Quality is typical low end. Although they claim they manufacture their kitchens it means nothing because they supply what they supply. So if you need a glass door with an oak kitchen it's going to be white framed. The head office also needs a special mention. Never have I come across a CS department so useless. They basically denied their designer came to visit. It must have been an apparition sat in my friends house. Good luck if you choose Howdens.
Ian Eckersley
-
today
Friendly staff as always.
Friendly staff as always even towards the end of the day. Helpful when enquiring about products.
DB PROPERTY SERVICES
-
today
good service
good service
Donald Seymour
-
today
Excellent service
I rang the Merthyr branch for a delivery of skirting boards, architraves and doors due to my van being off the road, they moved things around and got them to me withing a few hrs, i will say Nadine, Lucy and staff are always very helpful and it goes a very long way especially on days like today. Thank you Merthyr Tydfil Howdens.
David Jacobs
-
today
Always good service and helpful staff
Always good service and helpful staff. Never had any problems with their kitchen quality
Richard Flowers
-
today
Friendly and Helpful Team
Very helpful in all areas from the time our customers get their surveys to the purchase, completion and aftercare.
ABERDEEN HOME IMPROVEMENTS LTD
-
today
Superb as always!
Superb service as always with exceptional value!
James Bird
-
today
Helpful staff
Helpful staff
Mark Stride Builders
-
today
Howdens Peasmarsh
Howdens Peasmarsh, what a branch, I’ve had 4 kitchens in the last 2 months and they always bend over backwards with the changes, always go the extra mile. Couldn’t be any happier with the service they provide.
j e tusz
-
today
Great service on the counter
Great service on the counter
alan gillam
-
today
Great staff and very helpful and…
Great staff and very helpful and knowledge of all the products, don't try to rush you into making decisions about their products, Camberley Branch staff deserve 5 stars, thank you for all your help, regards Joe Lynch JAL Site Services
MR JOSEPH LYNCH